Many banks are taking shortcuts with digital innovation – with a ‘me too’ approach, or outsourcing innovation to a digital agency. This approach will isolate the bank from the customer, leading to customer attrition. Should banks not need to take a different approach to innovation to create digital differentiation?

On the 21st of October Virtual Affairs is organizing a roundtable in Switserland: ‘Innovation in Banking: Digital as a differentiator – keep up or be unique?’ Together with VODW you will show examples and experiences of how banks react to this challenge and how they create new experiences for their customers to meet their changing and increasing expectations.


With BinckBank we will show an interesting customer reference from the Netherlands, BinckBank is one of the most successful young players in the Dutch financial landscape.
They focus on services for online private and professional investors.Rutger Beens, Solutions Architect at Virtual affairs, will tell us more about Peer-to-peer payments, which will go live end of September at Knab Bank.
Roger Peverelli will present sneak previews of his forthcoming new book. He will show innovative best practices from across the globe, that will spark ideas to dramatically improve customer engagement.

The event will take place on the 21st of October from 4:00 - 7:00 pm in Wallisellen Zürich, Switzerland.

Interested in joining? Register below:

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