Virtual Affairs strengthens its management team with the addition of Erik Lamers
We are proud to announce that Erik Lamers has joined the management team of Virtual Affairs. He will focus on the commercial ambitions of the company, both in the Netherlands and abroad. The management team of Virtual Affairs is now comprised of Erik Lamers and Robin Peters. Peters will focus on the operational aspects of the FinTech company, including serving current customers.
Van Lanschot improves customer service with a discretionary management app
Van Lanschot has taken a big step toward an omni-channel service provision where clients can choose through which channel they want to contact their bank, anytime and wherever they go. Virtual Affairs developed a discretionary management app for Van Lanschot.
Column: Moving from inside to outside - getting back to the relationship
Due in part to the rise in digitalisation, client contact is becoming ever more impersonal. And yet this need not be the case. In fact, clients enjoy arranging their financial affairs digitally. It gives clients a feeling of control and, moreover, it is quick and efficient. The mismatch between financial experts and their clients is mainly due to the digital transition.
Blog: Increasing accuracy and profitability in the digital age
Digital technology is irreversibly changing wealth management. Although some perceive this as a threat, it's actually a great opportunity. Digital technology introduces scalability and ease of use into wealth management and opens new markets. And extending retail banking services with wealth management capabilities (or vice versa) can bring two markets together that traditionally have been separate.
Sitecore Platinum Partner
Virtual Affairs has been appointed Sitecore Platinum Implementation Partner, the highest achievable status. "This certification is a recognition of our longstanding commitment, focus and achievements in the field of Sitecore implementations for our customers," said Robin Peters, CEO of Virtual Affairs.
Virtual Affairs has developed a functionality that enables customer to transfer money using someone’s Facebook account or mobile number, without having to know the bank account number. The Dutch online bank Knab has planned to launch Knab Social, and new functionality in their app, in September.