Ditzo
direct online insurance

Frustration about services provided by insurance companies and banks inspired Fortis to establish a new online insurance company: Ditzo. An honest insurance company, which doesn’t hide behind the small print, regulations and disclaimers.

Business question: user friendly e-commerce insurance platform

Ditzo asked Virtual Affairs to design and develop a website, which would convert its visitors into customers, directly and instantly. The end-user can simply obtain and modify an insurance online, based on a completely automated calculating and acceptation process.

Solution: Microsoft .NET technology and Web Services

Virtual Affairs used its expertise in financial services and insurance solutions to build Ditzo.nl from scratch, using new systems and collaboration partners.
We were responsible for:

• the designs of the sales funnel (the customer journey) and the interaction
• the website and the business application for closing and maintaining insurance policies
• the personal overview page called Mijn Ditzo
• the integration with mid- en back-office systems and with the Customer Relations Centre

Result: clear and user-friendly

• fast and simple online insurance process (without mediators)
• completely automated acceptation process
• flexible management of purchased products

www.ditzo.nl