Ditzo

Transparent online Insurance

Considerable dissatisfaction with insurers and banks have brought Fortis to the point where they launched a new online Insurance company. Ditzo, Ditzo represents well-behaved insurance without fine printed conditions, rules and unexpected disclaimers.

Challenge: User-friendly e-commerce insurance platform

Ditzo asked Virtual Affairs to develop a website in accordance to the goals and image of the organization. The end-user is to be empowered to easily request new or change existing insurance policies; fully automated in acceptance and calculation processes.

Approach: Interaction design and integration with mid- and back-office systems

Virtual Affairs has delivered on its expertise in the insurance industry in this project. Ditzo.nl has been constructed from scratch, using new systems and cooperating partners. We developed the interaction designs for the funnel and the personal dashboard ‘Mijn Ditzo”. Furthermore we integrate the mid- an back-office systems with the Client Relation Centre. All this is delivered based on Microsoft .NET and Web Services technology.

Result: Clear and transparent

Virtual Affairs delivers Ditzo a user-friendly and transparent website. On ditzo.nl clients can, without third party interference, apply for new insurance products. Once contracted, they are easy to manage by the clients itself.

Ditzo.nl has been nominated for the Usability Award.